• Free delivery for all orders of $ 40 or more
  • Free delivery for all orders of $ 40 or more

Privacy Policy

Last update: September 1, 2020

 

SECTION 1 - WHAT DO YOU DO WITH MY PERSONAL INFORMATION?

1.1. By making any purchase on our website, we collect the personal information provided to us such as your name, address and email address.

1.2. When you browse our online store, we also automatically receive the Internet Protocol (IP) address of your computer, which allows us to obtain information about your browser and your operating system.

1.3. With your permission, we may send you emails about our store, news, and other relevant information.

 

SECTION 2 - CONSENT

2.1. How do you get my consent?

By providing us with your personal information when you complete a transaction, add a credit card, place an order, pay for a delivery or return merchandise, this implies that you consent to our use of your information for these reasons and for these reasons. only. 

If we ask for your personal information for a secondary reason, for example for marketing operations, we will ask you directly for your consent or we will provide you with the opportunity to refuse.

2.2. How can I withdraw my consent?

If you change your mind after consenting, you may withdraw your consent to us contacting you or using your personal information by contacting us by email at support@sanszo.com.

If you receive an unwanted email from us, you can use the "unsubscribe" button at the top or bottom of the email page to unsubscribe from our list or change your sending preferences. . We will process your request within a reasonable time. We are not responsible for removing your information from the mailing list of any third party who may have received your information.

 

SECTION 3 - DISCLOSURE

3.1. We may disclose your personal information if this is required by law or if you violate our Terms of Service.

3.2. We do not disclose your personal information to our merchants for their own marketing interests, unless you give us permission to do so in accordance with this privacy statement (either by giving your consent or by not withdrawing it where possible is given to you).

 

SECTION 4 - SHOPIFY

4.1. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's data storage, databases, and the Shopify app in general. They store your data on a secure server behind a firewall.

4..2. Payment: If you choose a direct payment solution to complete your purchase, Shopify stores your credit card details. It is encrypted by PCI-DSS (Payment Card Industry Data Security Standard). Your purchase transaction data is only stored for as long as necessary to complete your purchase. Once your transaction is complete, your payment information is deleted. All direct payment solutions adhere to standards set by PCI-DSS and managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more information, you can also read Shopify's Terms of Service here or the Privacy Statement here.

 

SECTION 5 - THIRD PARTY SERVICES

5.1. In general, the third parties whose services we use will only collect, use and disclose your information as necessary in order to continue to serve us.

5.2. However, some third parties who provide services to us, for example payment or online transaction systems, have their own privacy policies which require that we provide them with your information in connection with purchase transactions. .

5.3. We recommend that you read the privacy policies of these merchants so that you understand how they will use your personal information.

5.4. Please note that some suppliers may be located or have facilities that are located in different jurisdictions than ours or yours. This therefore means that if you choose to proceed with a transaction which requires the services of a third party, your information may be subject to the laws of the jurisdiction in which the third party or its facilities are located. For example, if you are located in Canada and your transaction is processed through a payment system located in the United States, your personal information used for the transaction may be subject to disclosure under United States laws, including the Patriot Act.

5.5. By leaving our online store or being redirected to a third party website or application, you cease to adhere to this privacy policy or our website terms of service.

5.6. Our website also contains links and interactive functions that lead to various social media. If you are already using these platforms, their cookies may have been enabled on your device while visiting our site. The information that you disclose or share publicly and that you transmit online on these different platforms or social media may have been viewed and used by third parties without any restriction for purposes beyond our control. 

 

SECTION 6 - SAFETY

6.1. To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, that information is encrypted using Secure Socket Layer Technology (SSL) and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement other generally accepted industry standards.

 

SECTION 7 - COOKIES

7.1. Here is the list of cookies we use. We have listed them here so that you can choose whether or not you want to refuse cookies. _session_id, unique token, sessional, allows you to store information about your session (reference, home page, etc.). shopify_visit, no data held. Persistent for 30 minutes from the last visit, used by our website provider's internal stats tracker to record the number of visits. _shopify_uniq, no data held, expires midnight (relative to visitor) of the next day, counts the number of visits to a store by a single customer. Cart, unique token, persist for 2 weeks, records information about the contents of your cart. secure_session_id, unique token, sessional storefront_digest, unique token, undefined if the store has a password, this is used to determine if the current visitor has access.

 

SECTION 8 - AGE OF CONSENT

8.1. By using this website, you confirm that you are of legal age in your state or province of residence, or that you are of legal age in your state or province of residence and that you give us your consent for minors in your care use this website.

 

SECTION 9 - UPDATING THIS POLICY

9.1. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect upon posting to this website. If we make any material changes to this policy, we will notify you here that it has been updated, so that you know what information we collect, how we use it and under what circumstances and, if so, if we use it. or disclose them. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

 

QUESTIONS AND CONTACT DETAILS 

If you would like to access, correct, modify or delete your personal information, file a complaint or simply obtain more information, please contact our Privacy Compliance Officer at support@sanszo.com.

English en